Responsible gambling

Responsible Gambling at Shangri La Casino: Tools to Manage Your Play

Shangri La Casino is committed to providing a safe and enjoyable gaming experience for all its players, including those from Canada. As part of our responsible gambling efforts, we have implemented various tools and measures to help you manage your play.

Setting Financial Limits

You can set daily, weekly, or monthly limits on your deposits and losses at Shangri La Casino. This way, you can control the amount you spend on gaming and avoid excessive losses. To set financial limits, log in to your account, go to "Responsible Gaming" > "Deposit Limits," and follow the instructions.

Reality Check

Our reality check feature reminds you of how long you've been playing and the money spent during that time. This can help you take breaks and reassess your gaming habits. You can enable reality checks by logging in to your account, going to "Responsible Gaming" > "Reality Checks," and selecting your preferred settings.

Self-Exclusion

If you feel that gaming is becoming problematic or if you're concerned about your behavior, please consider self-excluding from our site for a specified period. Self-exclusion can be done by contacting customer support via live chat or email.

Transaction History View

To help you monitor your spending and losses, we provide a transaction history view in your account section. You can access this feature by logging in to your account, going to "My Account" > "Transactions."

Time-Out Options

In addition to self-exclusion, we offer time-out options that allow you to take breaks from gaming for a set period. This can help you step back and reassess your behavior. To initiate a time-out, contact customer support via live chat or email.

Support Organizations

We understand that sometimes players may need external assistance with their gambling habits. That's why we have provided links to reputable support organizations on our website. You can access these resources by clicking on the "Help" link at the bottom of our homepage.

Shangri La Casino is committed to responsible gaming and providing a safe environment for all its players. By using the tools mentioned above, you can better manage your play and enjoy a more balanced online experience.